FAQ

Do you do custom orders or labeling?

We do not offer custom orders or labeling at this time.

Do you offer bulk ordering?

We don’t not offer bulk ordering at this time.

How are your candles made?

For maximum aromatherapy, we pour our fragrance oils at 185 degrees and pour our wax at 135-145 degrees. Our candles cure for 2 weeks before they go live.

What is your refund policy?

Please see our refund policy for details.

Can I make changes to my order?

If you contact us before shipping, we can possibly make changes but no guarantees.

What's your logo design?

Our logo is two vinyl records in the middle of our name.

For any other issues or concerns contact customer service at soulyscented@gmail.com. Please allow up to 24 hours for a response.